Mick Extance Experience
Mick Extance Experience

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Terms and Conditions

Booking and payment

The price includes the following:

  • Use of one of our range of Honda off road motorcycles
  • Fuel
  • Use of protective clothing if required
  • Lunch if full day
  • Bottled water

Not included in the price are the following:

  • Personal accident insurance
  • Crash damage waiver
  • Accommodation

A minimum 25% deposit is payable at time of booking. The balance must be paid no less than 14 days before the date of the experience.

Cancellation of a booking by the customer

All requests for cancellations must be in writing and sent by either post or email. Upon receipt of either a letter or email requesting cancellation, ‘Mick Extance Bridgestone Experience ’ will acknowledge the cancellation within 5 days, also by post or email.
Until written confirmation has been received by the customer, the original booking remains valid.
Deposits are non-refundable. Cancellations within the 14 days prior to the date of the experience day are not eligible for refund. The experience may be transferred to another date upon request at the discretion of ‘Mick Extance Bridgestone Experience ’.
During the experience, if the customer is unable to continue, for whatever reason, no refund will be given.

Changes to a booking by the customer

All requests for changes to bookings must be in writing and sent by either post or email. Upon receipt of either a letter or email requesting a change, ‘Mick Extance Bridgestone Experience ’ will acknowledge any changes within 5 days. Until the customer has received confirmation, the original booking remains valid. Changes are at the discretion of ‘Mick Extance Bridgestone Experience ’ and every effort will be made to accommodate a customer's request. However, this request will only be considered if made 15 or more days prior to the date of the experience and will incur an administration fee of £15.

Customers may only transfer a booking once and it must be redeemed within 12 months of the original date. Customers transferring a booking to a subsequent year will be liable for any increases in costs. Experience days are extremely popular and are often booked up in advance. ‘Mick Extance Bridgestone Experience ’ cannot be held responsible for the availability of particular dates, should customers wish to transfer.

Cancellation of an experience by ‘Mick Extance Bridgestone Experience ’

‘Mick Extance Bridgestone Experience ’ reserves the right to postpone or cancel an experience due to unforeseen circumstances. In such cases, the customers booked on this experience will be offered an alternative date, or a refund of the experience cost. ‘Mick Extance Bridgestone Experience ’ will not be liable for any additional costs incurred by the customer. ‘Mick Extance Bridgestone Experience ’ will notify the customer by phone, email or via post as soon as possible. In the rare event of extremely adverse weather conditions, cancellation may take place on the morning of the event.

Insurance

‘Mick Extance Bridgestone Experience ’ has public liability insurance in order to protect customers and the public in the event of negligence by any of its staff or agents.
 As with any other potentially dangerous pastime, the customer may wish to consider purchasing Personal Accident Insurance before attending the experience day.

Safety Regulations

Customers accept that riding a motorcycle is a dangerous activity. Off-road motorcycle activities take place in varied natural environments where there are hazards and risks to manage. Every effort will be made by the team to conduct experiences in a safe manner. Customers are expected to comply with all safety guidance and instructions given by our staff. Customers must possess a fair level of physical fitness in order to take part in an experience. Although the Company will do its utmost to assist customers to identify suitable routes by asking relevant questions with regard to personal fitness, riding experience and ability levels, it remains the responsibility of customers to use their own discretion to determine the suitability of the route being offered. Customers, who enter into a booking with the Company, agree to fully comply with the Company’s General Safety Rules and instructions of staff as detailed in the safety briefing. Failure to observe these rules may lead to exclusion from the event.

Code of Conduct

The customers’ safety and enjoyment are our prime concerns whilst taking part in any ‘Mick Extance Bridgestone Experience ’ event. We ask that customers respect themselves, other participants and staff at the event. We reserve the right to withdraw customers from the event who exhibit dangerous behaviour that risks the safety of other customers and staff.
Any damage caused to property or equipment as a result of unruly behaviour will be charged to the customer.

General

All bookings are on the basis that the customer will, at all times, observe the safety regulations set by ‘Mick Extance Bridgestone Experience ’.
‘Mick Extance Bridgestone Experience ’ reserves the right to change or alter the event structure as necessary. However the Company will endeavour to maintain the same level of quality and benefits if any changes or alterations are necessary. The range of services rendered during an experience shall be determined by the Companies current event information and or website at the time of booking. All relevant terms and conditions become effective when a booking is made and the required deposit or balance has been paid. All customers will be asked to sign an indemnity form, and should be aware that any injury sustained whilst on the event will be the customers responsibility.

Bend it Mend it

Any damage caused to property or equipment will be charged to the customer unless a waiver has been agreed. This can be purchased prior to the event at a cost of £25. All bikes and equipment will be checked at the end of each event and each customer will sign and pay for any damage. This waiver does not cover damage caused by unruly behaviour.

Complaints

Should a participant feel that the organisers have not met their obligations it should first be brought to the attention of the Directors of ‘Mick Extance Bridgestone Experience ’, within a week of completing the course, in writing by email to: info@mickextanceexperience.com

What to bring

It is essential that each participant has the appropriate riding/protective clothing. If the customer is going to bring their own, they must ensure sure it complies with the following:
It is essential to wear a UK road legal motorcycle helmet, which conforms to ECE22-05 or the older BS6658 (categorised as Type A/blue or Type B/green label).
They must wear sturdy MOTORCYCLING boots, which cover the ankles and offer support (NOT trainers, Hi-top trainers, fashion boots or Wellingtons). Proper motocross off-road boots are best. Ankle protection is vital. Ankle injuries are the most likely injury whilst riding off-road. If there is any doubt, please reserve some of our boots.
Gloves - Lightweight gloves are best as they give more dexterity for the controls. Heavy padded gauntlets and paws are too hot and clumsy.
Trousers and jacket - lightweight is the key here, however full coverage of legs and arms is essential. Something breathable and waterproof is recommended.
Knee pads and elbow pads - extra protection is recommended.
Spare clothes -

  • a thick pair of socks can help with the fit of motocross boots.
  • any clothing worn under riding kit is likely to get wet, so spare T-shirt, underwear and socks are a good idea.
  • a towel may prove useful.

We can provide the following equipment which is included in the price -

  • MX Boots
  • MX Gloves
  • Goggles
  • MX Helmet
  • Knee guards
  • Elbow pads
  • Over jacket (not armoured or protective in any way)
  • MX Trousers (not armoured or protective in any way)
IF A PARTICIPANT WANTS OR NEEDS ANY BODY ARMOUR, THEY MUST BRING IT WITH THEM, AS WE DO NOT SUPPLY THESE ITEMS.
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All information is produced in good faith by ‘Mick Extance Bridgestone Experience ’ and is accurate at the time of writing.

Company Details

Name & Registered Office :-

M A EXTANCE LIMITED
Synergy House 7 Acorn Business Park
Commercial Gate
Mansfield
Nottinghamshire
United Kingdom
NG18 1EX 
Company No. 08252174