Mick Extance Experience FAQ’s
We’ve compiled answers to some of the most common questions we receive to help you find information quickly and easily. Whether you’re looking for support, curious about how things work, or just want to learn more about what we offer, this page is a great place to start. If you don’t see your question here, feel free to reach out—we’re always happy to help!
How do I book?
All bookings are to go through the website. This is the quickest and easiest way as the customer. If there is an issue with the website, let us know so we can rectify it.
What are the timings of the day?
You will need to arrive between 8:30am & 9am. We will get you in, where you will get changed and watch our safety briefing video. We will then make our way up to the starting point in the van, you will need to bring your lunch with you. We aim to begin riding at 10am & finish around 3pm with a lunch break half way through. You will be taken back to the Workshop to get changed & should be finished at 4pm.
Can my friends or family wait & watch?
We do not have a viewing platform and there is nowhere fun to wait for you on-site. There is lots to do in the surrounding areas – in driving distance, so we recommend looking online to see what you can find.
Do I need a Motorcycle Licence to ride?
No. Our experiences run on Private Forestry Land, so no Licence is required!
I’ve never ridden before; do I need to have experience?
No. We welcome riders of all abilities on all our experience days. We pre-plan our instructors to suit the needs of the group based on the information submitted on the online waiver form after booking.
Where do I park?
We have a free car park on-site behind our workshop.
Are there showers on-site?
No. Please bring a towel and a spare change of clothes just in case you need them!
What do I need to bring?
Food, drinks, spare change of clothes and a towel. There is nowhere on-site or in the village to purchase food & drink so you will need to make sure you don’t forget this!
Can I buy lunch on the day?
There is nowhere on-site or in the village to purchase food & drink so you will need to make sure you don’t forget this!
Do I need to bring a rucksack?
We recommend a hydration pack, especially in warmer weather. If you do not have one, you can carry a rucksack containing bottled water while you’re riding.
Which bikes do you use?
We have the Beta X-Trainer 300cc & the Electric Stark Varg bikes available for hire.
We also have Honda 125cc teaching bikes for inexperienced riders & Kawasaki 400cc bikes available for riders under 5ft 4.
How many bikes do you have / can you make room for more riders?
We have 12 bikes to hire. Once the 12 spaces are sold, we will not be able to add more using our bikes. If you have your own bike and would like to ride with a group already booked in that are using our bikes, you can do this by calling the office on 01332347592.
Where can I stay overnight nearby?
We have a few recommendations on our Accommodation page here
If these are unsuitable, we advise you to look online at places to stay along your journey.
Are there any age restrictions or height restrictions?
There are no age restrictions on our days. We do have a minimum height requirement of 5ft 4 to ride our Beta or Stark bikes. However, we do have Honda 125cc teaching bikes & Kawasaki 140cc bikes available for riders under 5ft 4.
Can I buy a Gift Voucher?
Gift vouchers can be purchased by calling the office on 01332347592
What kit is provided on the day?
Helmet, Jacket, Trousers, Boots and Gloves are provided on your day. We ask for your Jacket, Trousers & Boot sizes on your online waiver – helmets and gloves are sized on the day.
Can I bring my own kit?
Yes. If we deem your kit not suitable on the day, you can use ours.
Do I need to do the online waiver, or can I do my online waiver on the day?
The online waivers provide us with vital information that helps us to plan your experience day. We need to know in advance, your:
Medical Information – in case you have any conditions which makes it unsafe for you to ride. If you turn up and it is decided that you are not fit to ride, you will lose your booking and no refund will be given.
Kit Sizes – we prepare your kit & set it out ready for your arrival.
Previous Experience – we use this to plan instructors & prepare a plan for the day.
If we do not have this information, we are unable to prepare for your arrival which leads to a delay to the start of the experience and reduces the riding time for all participants on that day.
All waivers need to be completed within 48 hours of booking. These can be re-submitted at any time if you have any changes to make.
Can I take Photos / Videos on the day?
Yes! You can bring Go Pro’s and mobile devices to record your experience with us and be sure to tag us on social media.
We ask that use your own devices and not our instructors’ as we cannot be held responsible for media once you have left us on the day.
Can I bring a Quad bike or alternative vehicle?
No. Only two-wheeled Off-Road Motorcycles are permitted.
If you have a question that is not listed above, please contact us on info@mickextanceexperience.com and one of the team will get back to you.